FAQ

ROOMS:
23 Rooms
All rooms are unique
Les Mondaines, suites: 440 to 625 square feet with sitting area
Les Demi-Mondaines, junior suites: 380 to 450 square feet
Les Boudoirs, standard rooms: 300 to 343 square feet

BREAKFAST:
Continental Breakfast is included.

BOOKING PROCESS:
Book direct with Hôtel Chez Swann: it is quick, easy and completely secure. To ensure our competitive prices and availability, room rates are displayed at all times and availability is shown in "real-time" directly from our hotel reservation system.

HOTEL POLICIES:
Smoke-free property
No pets
Check-in time: 3:00 pm
Check-out time: 12:00 pm
Late Check-out policy: 50% of booking rate, based on hotel occupancy
Payment methods: Cash, Debit, Traveler's Cheques, Visa, American Express, Master Card. We accept US currency.
Deposit: Credit card number is required to secure reservation
Cancellation: All reservations are guaranteed by credit card

CANCELLATION POLICY:
FLEXIBLE RATES
Standard reservations at Internet Rates may be cancelled or amended 48 hours before 12:00 pm EST on the due date of your arrival.

BEST AVAILABLE RATES, PACKAGES AND RACK RATES
Saver Rates (best available rates, rack rates, special offers and promotions) may not be cancelled or amended.

PAYMENT TERMS:
Your payment card WILL be charged for Advance Purchase Rates (special offers and promotions). Advance Purchase Rates (pay now) are strictly non-refundable, non-changeable and non-transferrable.

Your payment card WILL NOT be charged for standard reservations at our Internet Rates. Hôtel Chez Swann requires your secure card details in order to guarantee reservation. If you fail to cancel your reservation 48 hours before 12:00 pm EST on the due date of your arrival, Hôtel Chez Swann will charge your payment card. 48 hours notice of cancellation is required to avoid one-night charge.

HOW TO GET HERE:
Located in the center of Montreal’s downtown district.
Airport: YUL-Pierre Elliott Trudeau International airport.
Approximately 20 minutes, 18 km
Metro: Peel

PROMOTIONS:
Promotions are subject to availability.

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